Authorized Brivo Dealer, Installer & Integrator
Cloud-based access control with mobile credentials and PMS integration for hotels and commercial properties
Cloud Access Control & Mobile Credentials
Brivo pioneered cloud-based access control and continues leading with 100% cloud platform, mobile credentials, and seamless integrations
About Brivo
Since 1999, Brivo has revolutionized physical security by pioneering 100% cloud-based access control. As the first company to deliver access control as Software-as-a-Service (SaaS), Brivo eliminated the need for expensive on-premise servers, dedicated IT resources, and complex software installations. Today, Brivo secures over 8,000 properties worldwide including hotels, multi-family residential communities, commercial office buildings, and enterprise facilities.
What distinguishes Brivo is their complete cloud architecture and mobile-first approach. Unlike hybrid systems claiming to be "cloud-based" while requiring local servers, Brivo runs entirely in the cloud. Administrators manage security from smartphones, tablets, or laptops anywhere in the world. For hotels and large commercial properties, this means remote management of thousands of doors across multiple locations without VPN connections or server maintenance—critical capabilities for modern property operations.
Brivo Product Portfolio:
- Brivo Access cloud-based access control platform
- Brivo Mobile Pass (smartphone credentials, no app required)
- Smart Readers (Bluetooth, NFC, mobile-enabled)
- Control Panels (PoE-powered, cloud-managed)
- Smart Locks for interior doors and amenity spaces
- Brivo Video cloud surveillance integration
- Visitor management and delivery tracking
- API integrations with 400+ partner platforms (PMS, VMS, HVAC, elevators)
Brivo Product Gallery
Explore Brivo access control hardware deployed by Fortress Global Technology
Real-World Success: VITA Residential
How Brivo transformed security and resident experience for luxury multi-family communities
Challenge: Managing Security Across Luxury Multi-Family Portfolio
VITA Residential manages a portfolio of 12 luxury residential communities throughout their markets, comprising over 3,000 units with extensive amenity spaces including fitness centers, pools, lounges, package rooms, and parking garages. Their previous access control system required property managers to physically visit each building to add new residents, issue key cards, manage vendor access, and respond to lockouts—creating operational inefficiencies and resident frustration.
The traditional key card system also failed to meet modern resident expectations. Residents lost cards frequently, creating security concerns and replacement costs. Temporary access for guests, dog walkers, and service providers required manual coordination and physical key exchanges. Property managers lacked visibility into access events, making it difficult to investigate security incidents or enforce access policies consistently across the portfolio.
Solution: Brivo Cloud Access Control with Mobile Credentials
Fortress Global Technology deployed comprehensive Brivo access control across VITA Residential's entire portfolio, eliminating key cards and implementing mobile-first access management. The deployment included:
- Brivo Mobile Pass for all residents: Smartphone-based building access eliminating physical credentials entirely
- Cloud-based management: Property managers control all 12 properties remotely from a single dashboard
- Smart Readers at all entry points: Building entrances, amenity spaces, parking garages, package rooms
- Automated resident onboarding: New residents receive mobile credentials during lease signing
- Temporary access management: Residents grant time-limited access to guests from their smartphones
- Integration with property management software: Resident move-ins/outs automatically trigger credential changes
"Brivo has completely transformed how we manage security and resident experience. Our property managers now handle access control remotely without driving between buildings. Residents love the mobile access—they never lose their 'key' because it's on their phone. The system has paid for itself through reduced key card costs, decreased property manager workload, and improved resident satisfaction scores."
— VITA Residential Property Management TeamResults: Operational Efficiency & Enhanced Resident Experience
Since implementing Brivo, VITA Residential has experienced significant improvements in both operations and resident satisfaction. Property managers now manage access for all 3,000+ residents from any location—no more driving between buildings to issue credentials. The average resident onboarding time decreased from 45 minutes (including key card issuance and amenity access setup) to just 5 minutes with automated mobile credential delivery.
Resident satisfaction scores improved measurably, with mobile access consistently rated as a top amenity. Lockout calls to property management decreased by over 70%—residents simply use their phones instead of tracking down physical keys. Temporary access for guests became effortless; residents grant time-limited mobile credentials without involving property staff. Package room security improved dramatically with every access event logged and attributed to specific residents.
The financial impact exceeded expectations. VITA Residential eliminated $50,000+ annually in key card costs, replacement fees, and property manager time spent managing physical credentials. Security incident investigation time dropped by 80% thanks to comprehensive access logs and mobile credential traceability. Most importantly, the cloud platform positioned VITA Residential as a technology-forward property management company—a competitive advantage when attracting quality residents to luxury communities.
Relevance for Hotels & Commercial Properties
While VITA Residential's use case focuses on multi-family residential, the same operational challenges apply to hotels, office buildings, and commercial properties. Any property managing hundreds or thousands of daily access events benefits from Brivo's cloud platform: remote credential management across multiple locations, mobile credentials eliminating physical key distribution, automated integration with property/guest management systems, comprehensive access logging for security and compliance, and elimination of expensive server infrastructure and IT overhead.
For hotels specifically, Brivo enables the same guest experience improvements VITA Residential achieved for residents—mobile room keys delivered during online check-in, instant credential revocation at checkout, temporary access for housekeeping and maintenance, and seamless integration with property management systems. Fortress Global Technology brings identical integration expertise, licensed contractor capabilities, and lifecycle support to every hotel and commercial property we secure with Brivo.
Why Choose Fortress Global for Brivo Deployments
Professional integration expertise for hotels and commercial property access control
Hotel & Hospitality Expertise
We've deployed Brivo access control in hotels, resorts, and hospitality properties—understanding the unique challenges of guest access, mobile credentials, and PMS integration for seamless operations.
Mobile Credential Specialists
We configure Brivo Mobile Pass for optimal guest and employee experience—smartphone access without app downloads, temporary credentials for visitors, and integration with property management workflows.
PMS Integration Experts
We design comprehensive integrations between Brivo and hotel PMS platforms (Opera, Maestro, OnQ)—automating guest credential creation, checkout revocation, and access event logging without manual intervention.
Florida Installation Experience
We deploy Brivo systems throughout South Florida with weatherproof readers, corrosion-resistant hardware, and network infrastructure designed for coastal environments from Palm Beach to the Keys.
Multi-Location Deployment
From single properties to nationwide hotel chains, we deploy Brivo with centralized management, consistent access policies, unified reporting, and local support at each location—South Florida to New York City and beyond.
20+ Years Integration Experience
Since 2004, we've integrated access control with surveillance, intercoms, elevators, and building automation—delivering unified security ecosystems that work seamlessly together for hotels and commercial properties.
Frequently Asked Questions
Common questions about Brivo cloud access control and Fortress Global integration services
Brivo pioneered cloud-based access control in 1999 and remains the industry leader for hotels and multi-location properties. Unlike traditional on-premise systems requiring local servers and IT staff, Brivo provides 100% cloud management from any device. For hotels and commercial properties, this means remote management of guest access, mobile credentials for guests and staff, integration with property management systems (PMS), real-time access across multiple properties, automatic software updates with zero downtime, and elimination of expensive server maintenance. Hotel managers can grant temporary access to guests, revoke credentials instantly at checkout, and monitor all access events from smartphones—capabilities impossible with traditional key card systems.
We design comprehensive integrations between Brivo access control and major hotel PMS platforms including Opera, Maestro, and OnQ. This enables seamless operations: guest check-in automatically creates mobile credentials sent directly to guest smartphones, checkout instantly revokes all room and amenity access, PMS room assignments sync with door access permissions, parking validation connects garage access to guest folios, and incident reports pull relevant access data automatically. Our licensed contractor team handles API integration, network infrastructure, and system configuration—ensuring Brivo and your PMS communicate flawlessly across all hotel locations, eliminating manual credential management and improving guest experience.
Yes. Brivo Mobile Pass allows guests to use their smartphones as room keys, eliminating plastic key cards entirely. Guests receive mobile credentials via email or text during online check-in—no app download required. They simply tap their phone on Brivo readers to unlock doors. For hotels, mobile credentials reduce key card costs, improve guest satisfaction (guests never lose their room key), enable contactless check-in/out, allow remote access management for early arrivals, and provide better security with instant credential revocation. Many luxury hotels and resorts throughout South Florida have eliminated key cards completely using Brivo Mobile Pass, with guests consistently rating mobile access as a premium amenity.
Brivo's cloud architecture provides significant advantages for Florida properties. Hardware is ruggedized for coastal environments—IP-rated readers withstand salt air and humidity common throughout Palm Beach, Broward, and Miami-Dade Counties. Because intelligence resides in the cloud rather than local panels, hurricane power outages don't compromise system security—credentials and permissions remain active when power returns. We deploy Brivo systems with battery backup, weatherproof enclosures, and corrosion-resistant readers at beachfront hotels from Jupiter to Key West. The cloud architecture also means no servers in mechanical rooms subject to Florida's temperature extremes, reducing hardware failure and maintenance costs.
Brivo's cloud platform scales infinitely—from single properties to hotel groups managing thousands of locations worldwide. For hotel chains, multi-family residential portfolios, and commercial real estate companies, we design centralized systems where corporate security teams manage all properties from one dashboard. This includes unified user management across all locations, consistent access policies enterprise-wide, real-time monitoring of every door at every property, centralized reporting and analytics, and instant credential changes affecting multiple sites simultaneously. Our clients include hotel groups with properties from South Florida to New York City, all managed through Brivo's unified cloud platform with mobile access for property managers at each location.
Absolutely. Unlike equipment-only vendors, Fortress Global provides comprehensive lifecycle support for your Brivo system. This includes adding doors and readers as properties expand, user training for property management staff, PMS integration updates and troubleshooting, mobile credential deployment assistance, system optimization and access policy consulting, hardware repairs and replacements, and emergency support for access issues. As a licensed electrical contractor with 20+ years of security integration experience, we maintain long-term relationships with clients—our team is available when you need reader adjustments, network troubleshooting, or emergency access support. We're your local Brivo technology partner throughout your system's entire lifespan.
Ready to Deploy Brivo Cloud Access Control?
Contact our team to discuss mobile credentials and cloud-based access control for your hotel or commercial property.