Staffed, unstaffed, or both
Mission Control for a staffed gatehouse, a self-service kiosk for an unstaffed lane, or both at different gates

MyWatchtower is cloud-based visitor management and access control software from JEKA Software, built for HOA and CDD boards, community association managers, and the owners of gated communities, multifamily and commercial properties.
Mission Control for a staffed gatehouse, a self-service kiosk for an unstaffed lane, or both at different gates
PIN code, QR code, or a directory call the resident answers with one key press
The kiosk photographs each visitor and attaches it to the time-stamped entry record
Pre-registered residents and vendors drive through, and every plate is logged in a searchable history
No local servers, with automatic backups and updates
Runs on compatible Brivo or HID gate controllers

One screen for gate staff to process each visitor: arrivals, pre-approved visitor lists, vehicle and unit details, and entry notes. The resident is notified on arrival and every check-in is saved as a time-stamped record.

A weather-ready touchscreen kiosk in a hooded, key-locked enclosure on a pedestal at the entry lane. Visitors enter by PIN code, QR code or directory call, the kiosk photographs every entry, and it connects over cellular, WiFi or Ethernet with cellular failover and up to 4 hours of battery backup.

Reads and logs every vehicle plate at the entry lanes, at staffed and unstaffed gates alike. Pre-registered residents and vendors move through without stopping, plates that are not pre-registered are recorded in the entry log, and residents need no stickers, transponders or clickers.

Gate lanes, common areas, amenity spaces and perimeter cameras in one live dashboard, with cloud-hosted recordings and no on-site storage hardware. Video can be cross-referenced with visitor entry logs and plate reads, and role-based access gives boards, managers and gate staff the views they need.

Reports filed from the web dashboard or the mobile app with photos, location, severity and involved parties, then assigned and tracked from open to resolved. Board members and managers get email and push notifications on every update, and every action is kept in an immutable audit log.

An iOS and Android app to register visitors and send single-use, time-limited or recurring passes, approve access from anywhere, manage credentials, view camera feeds, create incident reports and receive push notifications on arrival.

For unstaffed gates, a live person working remotely can process visitor-initiated entries under the community's rules. JEKA offers it as an option at additional fees.
Years in the industry, licensed since 2004
Completed installations across the U.S.
Mission Control is for a staffed gatehouse: gate staff process each visitor, log the vehicle and notify the resident. The kiosk is for an unstaffed gate: visitors let themselves in with a PIN code, QR code or directory call, around the clock. A community can run both at different gates, and every entry goes to the same cloud dashboard and audit trail.
Residents issue a PIN code or a QR code pass from the app before the visit, and PINs can be single-use, time-limited or recurring. A visitor without a pass searches the directory at the kiosk and calls the resident, who authorizes entry with one key press from anywhere. The kiosk photographs the visitor on every entry and attaches the photo to the entry record.
MyWatchtower runs on compatible Brivo or HID gate controllers. The kiosk connects over cellular, WiFi or Ethernet, with cellular failover and up to 4 hours of battery backup. Our team assesses your existing infrastructure to identify the best integration approach.
No. MyWatchtower's license plate recognition reads the plate itself, so pre-registered residents and vendors drive through without stickers, transponders or clickers. Plates that are not pre-registered are recorded in the entry log, and every read is searchable by date, time, gate and entry method.
Yes, as an option. JEKA's Live Agent service puts a live person, working remotely, on visitor-initiated entries at the kiosk under your community's rules. It carries additional fees.
Yes. We provide local technical support, system expansion, user training, and ongoing maintenance as needed. As your local authorized MyWatchtower partner, we are your first point of contact for any system needs.