Community entrance with plate recognition camera
  1. Home
  2. Brand Partners
  3. MyWatchtower

Authorized MyWatchtower Dealer & Installer

MyWatchtower is cloud-based visitor management and access control software from JEKA Software, built for HOA and CDD boards, community association managers, and the owners of gated communities, multifamily and commercial properties.

About MyWatchtower

Residents pre-register guests in the MyWatchtower app. Visitors enter at a staffed gate through Mission Control, or at an unstaffed gate through a self-service kiosk with a PIN code, QR code or directory call, and license plate recognition is available at both. Every entry is saved as a time-stamped record in one cloud dashboard that covers one site or many.

JEKA Software, based in Tampa, Florida, runs MyWatchtower entirely in the cloud, with no local servers, and reports more than 2,000 properties served. The platform runs on Brivo and HID gate controllers, and Fortress GT is also an authorized Brivo dealer.

As an authorized MyWatchtower dealer and licensed electrical contractor, Fortress GT handles the complete design and deployment of MyWatchtower gate systems:

Why MyWatchtower?

Staffed, unstaffed, or both

Mission Control for a staffed gatehouse, a self-service kiosk for an unstaffed lane, or both at different gates

Three ways through the kiosk

PIN code, QR code, or a directory call the resident answers with one key press

A photo with every entry

The kiosk photographs each visitor and attaches it to the time-stamped entry record

License plate recognition

Pre-registered residents and vendors drive through, and every plate is logged in a searchable history

100% cloud

No local servers, with automatic backups and updates

Built on Brivo and HID

Runs on compatible Brivo or HID gate controllers

MyWatchtower components we deploy

Mission Control window listing arrivals with visitor details, a Check in button and a resident notified alert

Mission Control for staffed gates

One screen for gate staff to process each visitor: arrivals, pre-approved visitor lists, vehicle and unit details, and entry notes. The resident is notified on arrival and every check-in is saved as a time-stamped record.

Black MyWatchtower touchscreen kiosk in a hooded enclosure on a pedestal at a gated entry lane

Self-service kiosk for unstaffed gates

A weather-ready touchscreen kiosk in a hooded, key-locked enclosure on a pedestal at the entry lane. Visitors enter by PIN code, QR code or directory call, the kiosk photographs every entry, and it connects over cellular, WiFi or Ethernet with cellular failover and up to 4 hours of battery backup.

License plate read 8KD-214 above a list of plate reads tagged resident, vendor and guest pass

License plate recognition

Reads and logs every vehicle plate at the entry lanes, at staffed and unstaffed gates alike. Pre-registered residents and vendors move through without stopping, plates that are not pre-registered are recorded in the entry log, and residents need no stickers, transponders or clickers.

Grid of six camera tiles for gates, clubhouse, pool deck and mailroom with an entry clip below

Camera Hub

Gate lanes, common areas, amenity spaces and perimeter cameras in one live dashboard, with cloud-hosted recordings and no on-site storage hardware. Video can be cross-referenced with visitor entry logs and plate reads, and role-based access gives boards, managers and gate staff the views they need.

Incident card for a damaged gate arm marked medium and in progress, with an activity timeline

Incident Reporting

Reports filed from the web dashboard or the mobile app with photos, location, severity and involved parties, then assigned and tracked from open to resolved. Board members and managers get email and push notifications on every update, and every action is kept in an immutable audit log.

Phone showing the Add guest screen with a time-limited QR pass and a guest pass card beside it

Resident and manager mobile app

An iOS and Android app to register visitors and send single-use, time-limited or recurring passes, approve access from anywhere, manage credentials, view camera feeds, create incident reports and receive push notifications on arrival.

Illustrated kiosk screen reading connecting you to a live agent, with a headset icon

Optional Live Agent

For unstaffed gates, a live person working remotely can process visitor-initiated entries under the community's rules. JEKA offers it as an option at additional fees.

Certified installation by Fortress GT

  • Authorized MyWatchtower dealer
  • Licensed electrical contractor: all wiring and panels to code
  • Integration with access control, cameras, and intercoms
  • System configuration, credential setup, and administrator training
  • Ongoing local support and system expansion
20+

Years in the industry, licensed since 2004

500+

Completed installations across the U.S.

Frequently asked questions

Mission Control is for a staffed gatehouse: gate staff process each visitor, log the vehicle and notify the resident. The kiosk is for an unstaffed gate: visitors let themselves in with a PIN code, QR code or directory call, around the clock. A community can run both at different gates, and every entry goes to the same cloud dashboard and audit trail.

Residents issue a PIN code or a QR code pass from the app before the visit, and PINs can be single-use, time-limited or recurring. A visitor without a pass searches the directory at the kiosk and calls the resident, who authorizes entry with one key press from anywhere. The kiosk photographs the visitor on every entry and attaches the photo to the entry record.

MyWatchtower runs on compatible Brivo or HID gate controllers. The kiosk connects over cellular, WiFi or Ethernet, with cellular failover and up to 4 hours of battery backup. Our team assesses your existing infrastructure to identify the best integration approach.

No. MyWatchtower's license plate recognition reads the plate itself, so pre-registered residents and vendors drive through without stickers, transponders or clickers. Plates that are not pre-registered are recorded in the entry log, and every read is searchable by date, time, gate and entry method.

Yes, as an option. JEKA's Live Agent service puts a live person, working remotely, on visitor-initiated entries at the kiosk under your community's rules. It carries additional fees.

Yes. We provide local technical support, system expansion, user training, and ongoing maintenance as needed. As your local authorized MyWatchtower partner, we are your first point of contact for any system needs.